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Volunteer -

Young Minders
Privacy Policy

When you use our website, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

Young Minders is committed to ensuring that everyone who entrusts their personal information to us can have confidence that it will be collected, used, and stored lawfully, responsibly, and transparently.

The Data Protection Act 2018 (referred to here as GDPR) requires organisations like ours to make it as easy as possible for you and everyone who interacts with Young Minders in some way to understand how and why we collect and use your personal data, the lawful basis for doing so, and to know what your rights are.

Who We Are
This privacy policy is written by Young Minders, referred to as “we” and “us” throughout this document. We are a registered charity whose vision is to build a world where all young learners, particularly those in home education, realise their rights and fulfil their potential. We do this by providing educational support, youth activities, mentoring, and leadership opportunities.

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If you have any questions about your data, please contact us via contact@youngminders.org

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What Information We Collect
We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name and contact details)

  • Credit card information when making a donation

  • Bank account details when setting up a direct debit

  • Contact consent, such as whether you’ve agreed for us to reach out to you via email

  • Taxpayer status for collecting Gift Aid

  • Statistical data on how you engage with us via our website, social media channels, and email

  • Survey and feedback data to improve our services and evaluate our impact

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The information we collect depends on how you are engaging with us. For example:

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  • If you are making a donation and want to include Gift Aid, we need to collect your title and full postal address to provide that information to HMRC.

  • If you are signing up to our newsletter, we will store your consent, name, and email address.

  • If you are filling in our Volunteering Registration form, we will save your contact details and areas of interest.

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How We Get the Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You signed up to receive our emails

  • You applied for a staff or volunteer opportunity with us

  • You engage with us in a professional, commercial, or other work capacity

  • You made a donation to us, either by post, bank transfer, online (either directly or by using a third-party donation platform such as CAF or Just Giving), over the phone, or via SMS

  • You agreed to or enquired about leaving a gift in your will

  • You contacted us via phone or email and signed up to support our work by fundraising for us

  • You reached out to us for any other reason

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We also hold information about your engagement with us, including ways you have supported us in the past, such as donating, participating in campaigns, or using our services.

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We also receive personal information indirectly from sources such as JustGiving, Charities Aid Foundation (CAF), Give As You Live, Big Give. If you choose to donate anonymously, we will not have any of your personal details.

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How We Store Your Personal Information
Our data management takes all appropriate measures to keep your data safe electronically and (where relevant) to keep your data accurate and up to date.

  • Donations are managed through Stripe and Donorfy, and we do not store card payment details.

  • Our website uses encryption protocols that protect data while it travels from one server to another and is regularly updated with the latest security upgrades.

  • Personal information is stored on secure cloud storage with access restricted to staff and, where strictly necessary, specified volunteers.

  • Data is held within the UK or, where necessary, within the EU/EEA or other countries such as the USA under GDPR-approved contract terms.

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How Long We Store Your Personal Information
We have specific criteria that determine how long we retain your information. This varies according to the legal bases under which we process it. For example, we are required to keep some personal information for tax purposes or to maintain a record of your interactions with us.

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Your Data Protection Rights
Under data protection law, you have rights including:

  • Your right of access - You can ask us for copies of your personal information.

  • Your right to rectification - You can ask us to correct inaccurate or incomplete information.

  • Your right to erasure - You can ask us to erase some or all of your personal data in certain circumstances.

  • Your right to restriction of processing - You can ask us to restrict processing of your personal data in certain circumstances.

  • Your right to object to processing - If we are processing your personal data for direct marketing, you can object and we will stop.

  • Your right to data portability - You can ask us to transfer your data to another organisation or to you in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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If you wish to exercise any of your rights, please contact us at contact@youngminders.org with your request.

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We will never sell your data or share it with other organisations for marketing purposes. Young Minders is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

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We are registered with the Information Commissioner's Office (ICO). If you have concerns about how we are handling your data, you can also contact the ICO directly to request any of your data or file a complaint at www.ico.org.uk.

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